Case Study:  Take Advantage of Working with a VA - This Client Did!
(c) Tracey Lawton 2005

Last Summer my client approached me with a problem she was having in setting up a database. What she wanted was a database to track a marketing campaign that she was planning, but the problem was (or should I say problems!) were:

1. She didn't have her target audience researched;
2. She didn't know how to set up a database; and
3. She'd been putting off this project for the past six months as it just seemed too daunting to do on her own.

This is where I came in! She and I were already known to one another, and as she knew that I specialised in database design, she came to me for a solution. I was able to do ALL of the above for her.

Once the project was complete I asked my client for some feedback about how she found working with a Virtual Assistant (as this was her first experience), and this is what she said:

Q: What were the problem(s) you were facing with your project?

A: I had this killer project that I'd been putting off for six months and I didn't have a lot of time to tell you what I needed done.

Q: Were you at all concerned about working with someone so far away from you?

A: I was a bit of an unbeliever. I mean, really, how could someone in Ohio take care of a project for me? Here I am in North Carolina. And let's face it, like most entrepreneurs, I don't like explaining myself more than once. And I definitely didn't like the idea of you asking a lot of questions, or coming back again and again not understanding what I was looking for.

Q: So, given your reservations, how did the virtual working process go for you?

A: The virtual process went so smoothly. I was really surprised by that because I'd never done it before. And I figured we'd need to at least talk on the phone, but you were able to understand everything so easily. It was really amazing. I can't tell you how impressed I was both by the thoroughness of your questions and the depth of your work.

Q: How do you think the database would have gone if you'd done it yourself?

A: Now that the database is finished I realise not only was it a project that would have been a nightmare for me to do myself, but the database I would have created would have cost of hundreds of hours, not just to create in the first place, but to keep up, and to use. So, you've really saved me thousands of dollars worth of time.

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About the author:  Online Business Manager & Virtual Assistant, Tracey Lawton, supports professional speakers, coaches, and authors to operate an efficient, organized, and profitable business.  Learn how to create an efficient and organized office in 7 EASY steps, and receive free how-to articles at http://www.OfficeOrganizationSuccess.com

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